Facts about
OfficeTalk
(The essentials of the most important properties)
This table
summarises the most important properties and functionalities of OfficeTalk. The term Process is
used for all kinds of work(flow) in a company.
|
Functionality |
Description |
|
Create and manage the organigram of a company |
With
the Organigram-Manager you can create the structure
for any kind of comany. The Organigram answers the questions who is allowed
to use a process, to start a process and many more questions. With the Organigram-Manager you can
manage small and large companies in hirarchical and functional mode. |
|
Modelling the process |
With
the Designer you can describe the flow
of the process graphically and textually. You specify, who must work whitch
step, how long does the process take and many more important aspects of the
processflow. With the Designer IT-specialists and processowners can describe the
process commonly for a better understanding. |
|
Simulating the processflow |
With
the Simulator you can simulate
the flow of the process and unfold the required time, resources and many
other important results of the flow. With the Simulator you can unfold problems of the flow of the process
prior to its real usage. |
|
Analyzing the process |
With
the Analyzer you can analyse the
technical and specialist aspects of the process flow. The secialist analyze
unfolds the Key-Performance-Indicators (KPI) and optimizes the performance
of the process. The technical analyze unfolds
possible technical problems, when the process is executed. |
|
Scheduling the process |
The Scheduler controls the
flow of the process. He is responsible for in time execution of parts of the
process and the process at all. The scheduler works in conjunction with the Delegator and the Escalation-Manager. The Scheduler ensures the in time execution of the process and
many other aspects of control. |
|
Workflowengine |
Controling
processes over the web is enabled through the Workflowengine of
OfficeTalk. |
|
Processhirarchy |
A large
process can be made handier by dividing it into smaller subprocesses with the
Hirarchy-Browser. The scheduler supports a processhirarchy too. With the Hirarchy-Browser
you allways have the overview over the complete process at all. |
|
Escalating the processflow |
The Escalation-Manager is responsible
for watching the processflow. If a process exceeds its time limit the Escalation-Manager marks it red.
Additionally the Escalation-Manager
can perform configured actions. You can configure to send a mail or
to start another process. The Escalation-Manager helps you the react in the right way on time
problems of flow. |
|
Substitues |
The Delegator is part of the
Scheduler and responsible for delegating a process to the substitute of a not
available worker. The Delegator ensures that the process is executed in time.
and is not delayed because of an unavailable worker. |
|
Processflow with single person and group of
persons |
The
flow of process can be delegated with the Delegator to a single
person or to a group of person (e.g. Team). Each person within the group can
take the process to continue the flow, if it has the required permission. The Delegator supports working within a group. |
|
History of processflow |
Executing
the process creates a rich history of the flow with many informations. With
the History-Manager you can analyze this
history in many ways. The process can be analyzed with
the
History-Manager by cost of process,
resources, times and many more aspects. |
|
Analyzing estimated and effective times and
optimizing |
With
the Effective/Estimated-Manager you can optimize
the estimated execution results with the effective execution results to
make future executions more real. With the Effective/Estimated-Manager future processflow will profit by processflows in the past. |
|
Including applications with COM® and DotNET®
in the processflow |
Because
of OfficeTalk is an integration platform too, you can include extern
applications with the Application-Controller into the
processflow. If the application supports COM, DCOM or DotNet (on Windows-Platforms only) OfficeTalk
is able to control the
application in an active way. With the Application-Controller you can applications active control within
the processflow. |
|
Including applications with Webservice and
HTTP-Request in the processflow |
With
the Web-Connector you can include
extern applications, whitch supports HTTP-Request or Webservices based on
SOAP, in the processflopw. With the Workbench the Web-Connector is configured for this task. With the Web-Connector you can applications include into the processflow
and control. |
|
Userdefined dialogs for the process |
With
the Workbench you can build
your own dialogs for inputdata at processflow time. These dialogs are build
most graphically and assigned to the position within the processflow, where
required. With userdefined dialogs you can
design the process as required and specified by the company’s rules. |
|
Process supports multiple shops |
With
the Connecion-Manager homeoffices and
multiple shops can be easy integrated into the processflow. A simple
internetconnection is required only. With the Connecion-Manager a
process is able to include distributed parts of a company without
much effort. |
|
Using the content of a database in the
processflow |
To use
data within an extern database for making decisions, you can configure the
process with the Data-Connector. With the Data-Connector the integration of an application with Application-Controller and with Web-Connector can be completed. |
Taskareas for executing processes of other
responsibilities |
With Taskareas
a person can take the role of another person
and execute its processes.
Taskareas enable a person to work with different responsibilities. |
Please ask OfficeTalk@joops.com or +49 89 6006920 for a presentation.